F03 - Mapping the Path to Care: Enhancing Diabetes Referral Processes in Community Health Centers

Friday, August 8, 2025

7:00 AM – 7:45 AM MT

CE/CME Hours: .75 CE

Primary Presenter(s)

Natalie Elleson, MPH

Project Director, Public Health Practices and Diabetes Programming
Association of Diabetes Care and Education Specialists
Chicago, Illinois

Disclosure information not submitted.

Co-Presenter(s)

WB

William Barshop

Association of Diabetes Care and Education Specialists
Chicago, Illinois

Disclosure information not submitted.

Engaging the care team in recruitment and referral strategies is vital to increase access to services for those with or at risk for T2D. Getting consistent referrals to services offered requires clear and simple workflows. Process mapping, also known as flowcharting, is an effective quality improvement (QI) tool to examine processes to remove systematic inefficiencies and develop a streamlined process that will improve communication and enable the care team to easily refer patients. This may result in improved outcomes, reduced costs, and improved care team and patient satisfaction. In this interactive session attendees will learn how to map and analyze a process for improvement opportunities.